When I welcome you to The Rosebine Clinic, there will be some modifications to the way that we work together. I am offering an enhanced service to ensure you get the time and attention that you need whilst keeping the in-person time limited to one hour and focused on hands-on treatment.
All of the changes that have been made have the goal of mitigating the risk of coronavirus transmission. In order to do this we need to minimise the time that we spend together in person and reduce the amount of speaking that we do. It will soon feel like the ‘new normal’ and I hope that you find your time here as relaxing as always.
Before you attend your appointment
I will be wearing PPE in line with current government guidance:
When attending an appointment, please
After your treatment, please avoid shaking the covers or your clothes. The treatment space and any other areas that have been visited will have ventilation increased and be cleaned thoroughly after every appointment.
Payments and rebooking appointments
All of the changes that have been made have the goal of mitigating the risk of coronavirus transmission. In order to do this we need to minimise the time that we spend together in person and reduce the amount of speaking that we do. It will soon feel like the ‘new normal’ and I hope that you find your time here as relaxing as always.
Before you attend your appointment
- If you are attending your first appointment or you haven’t been to The Rosebine Clinic for some time, you will need to book a ½ hour online or phone consultation prior to your appointment. This gives us a relaxed opportunity to talk. We will discuss your medical history, your goals and agree a treatment plan. You will have plenty of time to ask any questions. To keep us all safe you will be screened for Covid-19 risk.
- Prior to a follow-up appointment I will contact you to have an update and to complete the Covid-19 screening.
I will be wearing PPE in line with current government guidance:
- Visor
- Mask
- Gloves
- Washable apron, changed between each client
When attending an appointment, please
- avoid going to the shops or other crowded/medical venues before your appointment
- take a moment to use the bathroom before leaving home
- come alone, unless you require a chaperone
- leave your coat and belongings securely in your car if possible
- arrive at your scheduled appointment time and wait in your car or outside until you are called in. Please do not arrive early or ring the doorbell
- put on the new disposable facemask provided when you are called in and sanitise your hands. (Please note from 8 August you are required to wear a face covering before entering the premises, and to not remove it until you have left)
- all doors will be opened for you so that you can enter without touching the handles
- remove your shoes outside the clinic room and go on through
- put your clothes and belongings into the lidded box that is provided for you
- sanitise your hands again after changing and make yourself comfortable on the treatment table
After your treatment, please avoid shaking the covers or your clothes. The treatment space and any other areas that have been visited will have ventilation increased and be cleaned thoroughly after every appointment.
Payments and rebooking appointments
- All payments will be electronic - via BACS, debit or credit card
- Follow-up appointments can be booked online. You can tell me if you’d like a reminder to do this
If you have any questions, suggestions or concerns, please don’t hesitate to let me know.
This is new for us all and we are learning together.
This is new for us all and we are learning together.
